Refund Policy

Refund Policy for Motion Art Store

Effective Date: October 2025

Thank you for shopping at Motion Art Store. We value your support and take pride in creating and delivering high-quality art portraits. Please read our refund policy carefully before making any purchase.

1. No Refund Policy

All sales made on Motion Art Store are final.
We do not offer refunds on any physical products, including but not limited to art portraits, prints, or any customized artworks. By completing a purchase on our website, you acknowledge and agree to this policy.

2. Exchanges

We only replace items if they are defective or damaged upon arrival.
If you receive a damaged product, please contact us within 7 days of delivery with clear photos of the damaged item and packaging at [insert your support email address]. After reviewing your request, we may offer an exchange for the same item or a suitable replacement.

3. Order Cancellations

Orders cannot be canceled once they have been processed or shipped.
Please make sure to review your order details carefully before finalizing your purchase.

4. Incorrect Shipping Information

We are not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer. Please double-check your address before submitting your order.

5. Damaged or Lost Packages

If your package is lost in transit or arrives damaged, please contact us immediately. We will work with our shipping partners to resolve the issue as quickly as possible. However, refunds are not issued in such cases — only replacements may be offered when appropriate.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:
📧 [insert your email]
🌐 www.motionartstore.com